Policy

Shipping Policy

Every order from Customized Boba Cups is custom-printed and made to order to your approved artwork and specifications. Because of this, production and shipping timelines begin only after you approve your mockup.

Production & timelines

Standard production typically runs 2–3 weeks from mockup approval, though timelines vary by order size, product, and season. Estimated dates are provided with your quote and are not guaranteed delivery dates.

Shipping costs

Shipping is quoted per order based on quantity, cup sizes, and destination. Costs and transit times vary by carrier and location and are estimates rather than fixed commitments.

Rush orders

Rush production may be available for firm deadlines. Contact us before ordering so we can confirm what’s possible for your date.

Tracking & multiple addresses

Tracking is typically provided once your order ships. We can split shipments across multiple locations — provide a distribution list with your order.

Questions? Email george@customizedbobacups.com or write to us at 7 Pennsylvania Plaza, Suite A22, New York, NY 10001.